TaleLens Privacy Policy

Effective Date: August 25, 2025

1. Introduction

TaleLens (“we,” “our,” or “the Platform”) values your privacy and the protection of your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data when you access our website or use the services provided at talelens.com (collectively, the “Services”).

2. Data We Collect

We collect the following categories of data to provide and improve our Services:

  • Account Data: Your name, email address, password, and profile information.
  • User Content: Any text prompts, images, or other materials you upload, as well as picture books generated by you.
  • Payment Data: Processed by our third-party payment provider, Stripe. We only receive limited billing details to confirm your payment.
  • Usage and Device Data: Your IP address, device type, browser information, and activity logs.
  • Third-Party Login Data: If you log in via Google or Apple, we collect the basic information those services permit us to access.
  • Children’s Data: We collect limited information from children only with verifiable parental consent.

3. Legal Basis for Processing

We process your data based on the following legal grounds:

  • Contract: To provide our Services, manage your account, generate content, and process payments.
  • Consent: For sending marketing emails, using non-essential cookies, and AI model training. You may withdraw consent at any time.
  • Legitimate Interests: To maintain security, analyze usage, and improve or develop new features.
  • Legal Obligations: To comply with tax laws, respond to lawful government requests, and fulfill other legal requirements.

4. Cookies & Tracking

We use cookies to enable functionality, analyze usage, and personalize your experience:

  • Strictly Necessary Cookies: Essential for the Services to function properly.
  • Performance Cookies: Help us understand how you use our Services to improve performance and user experience.
  • Functional Cookies: Remember your preferences, such as language settings.
  • Advertising/Tracking Cookies: Used for targeted advertising, only with your prior consent.

Your Choices：You may adjust browser settings or update your cookie preferences at any time. Users in the EU/UK will see a consent banner allowing you to choose cookie categories.

5. Data Sharing & Disclosure

We may share your data with:

  • Service Providers: e.g., AWS (hosting), Stripe (payments), and analytics partners.
  • Legal Compliance: When required by law or in response to lawful requests.
  • Business Transfers: In case of a merger, acquisition, or sale of assets (you will be notified in advance).
  • With Your Consent: Only when you explicitly allow it.

6. AI Model Training

To improve our AI models and content quality, we may use anonymized user content. All personally identifiable information is permanently removed before data is used for training.

You may opt out of AI training anytime via your account settings. Opting out does not affect your ability to use our core Services.

7. Children’s Privacy

Our Services are not directed at children under the age of 13 (or the minimum digital consent age in your jurisdiction). Accounts for children must be created and managed by a parent or legal guardian.

8. Data Retention

  • Active Accounts：Your data is retained while your account remains active.
  • Deleted Accounts: Personal data is deleted within 90 days after account deletion.
  • Transaction Records: Certain payment and billing records are retained for up to 7 years to comply with tax and accounting laws.

9. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right of Access：Request a copy of your data.
  • Right of Correction: Correct inaccurate information.
  • Right of Deletion: Request that we delete your data.
  • Right to Data Portability：Receive your data in a structured, machine-readable format.
  • Right to Withdraw Consent: Revoke your consent at any time.
  • Right to Complain: File a complaint with your local data protection authority.

To exercise your rights, please contact us at: 📧 support@talelens.com

10. Security & Data Transfers

We use strong security measures to protect your data, including encryption (TLS 1.2+), access controls, and regular audits.

Your data may be transferred outside your country, including to the United States. We rely on the EU-U.S. Data Privacy Framework and Standard Contractual Clauses (SCCs) to safeguard such transfers.

11. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via our official website.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: 📧 support@talelens.com